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Help & FAQ

Need urgent support?

If you might hurt yourself or someone else, or anyone is in immediate danger, call emergency services now. In the US, call 911; elsewhere, use your local emergency number.

More crisis options & safety support

You can talk about difficult or frightening thoughts without judgment. Sage will not help you harm yourself or anyone else. If safe, move away from weapons or anything you could use to cause harm, create distance from anyone you fear hurting, and reach out to a trusted person.

988 Suicide & Crisis Lifeline offers US phone, text and online chat support.

US Crisis Text Line: text HOME to 741741.

Text 741741 · US

Crisis Text Line website

Find help in your country

Sage is AI, not a crisis counselor. Reset48 does not monitor emergencies or contact emergency responders. Do not wait for Sage or send an emergency through the feedback form. These are external services with their own privacy practices; phone and text options depend on your country and device.

What is the 48-hour sprint?

18 guided missions over 48 hours: a brain dump, then vision and goals, routines, a money reset, home and health, and people and mindset. The clock starts only when you tap Start the clock and continues while you are away. After 48 hours, keep going at your own pace; saved work remains.

Who is Sage?

Sage is your AI life coach. Sage can see the parts of your Reset48 data you choose to share and gives practical next steps. Sage is not a therapist, doctor or financial advisor.

What's free and what's Plus?

Free gets you the full sprint, every tool and 10 messages with Sage. Plus ($2.99/month or $24.99/year) gives you coaching without a monthly message cap, with a six-request-per-minute abuse safeguard. No card is needed for Free.

How do I cancel?

Open Account & billing and tap 'Manage billing'. You keep Plus until the end of the period you paid for.

Can I switch between monthly and yearly?

Yes. On the Pricing page, tap 'Switch to yearly' or 'Switch to monthly'. The change happens right away, and you're charged or credited the difference.

Who can see my data?

Only you. You choose what Sage can read, and how long your journal and memories are kept, on the Privacy page in the app.

Does it work on my phone?

Yes. Reset48 works in any phone browser. Sign in and your data syncs across devices.

I'm in crisis. What do I do?

Please reach out to a person right away. In the US, call or text 988, or call 911 if you are in danger.

Ask, suggest or report a bug

Or email support@reset48.app.